Cancelling
You can ask to cancel a course within 7 days of paying, or before its first class starts, whichever is earlier.
Who gets what back
- Full refund: if you cancel within 7 days of paying and before you have opened any course material or attended any class. Payment gateway charges are not refunded.
- Part refund: if classes have started and you cancel within 15 days of the start date, we refund the fee minus the cost of the classes already held and material already provided.
- No refund: for requests made more than 15 days after the start date, or after a substantial part of the digital content has been watched or downloaded.
How refunds are paid
Approved refunds are processed within 5 to 7 working days to the original payment method (UPI, card or net banking). Your bank may take a few more days to show the amount.
How to ask
Email contact@siddhivinayakclasses.org with your name, the email or Student ID on your account, the course and the Razorpay payment ID or receipt.